Emeris consolidates resources and expertise from IIE Varsity College, IIE MSA, IIE-Vega School, and IIE School of Hospitality & Service Management, with a unified approach ensuring a consistent standard of excellence in teaching, learning, and student support.

Emeris, Waterfall National Office has a vacancy for a Head: Student Recruitment.

• Monthly booking and presentation target achievement as per set schools priority targets (per region or country).
  
• Weekly report on schools to manage sales team by priority and owner (Senior Student Advisor/Student Advisor/Junior Student Advisors) for presentations completed, booked, contacted and uncontacted.
• Weekly report on each sales team members achievement to weekly presentation target.
• Conduct individual weekly meetings with sales team, to address performance and where appropriate put corrective action in place.

• Achievement of monthly schools database collection target as per set schools priority targets.
  
• Achievement of final year undergraduate database collection target.
• Weekly report on each sales team members achievement to weekly database collection target.
• Conduct individual weekly meetings with sales team, to address performance and where appropriate put corrective action in place.

• Achieve weekly, monthly and annual campus interview target.
  
• Weekly updated breakdown on campus interview count by priority for campus, Junior Student Advisors, Student Advisors, Senior Student Advisors.
• Weekly report on each sales team members achievement to weekly interview collection target.
• Conduct individual weekly meetings with sales team, to address performance and where appropriate put corrective action in place.

• Achieve weekly, monthly and annual campus application target.
  
• Weekly updated breakdown on campus application count by priority for campus, Junior Student Advisor, Student Advisor and Senior Student Advisor.
• Weekly report on each sales team members achievement to weekly application target.
• Conduct individual weekly meetings with sales team, to address performance and where appropriate put corrective action in place.

• Oversee the admissions funnel with each staff member to ensure that sales does what is required to push students through to offer status including securing all necessary correctly certified documentation.
  
• Drive payments of pre-registration fees upon acceptance with sales team.
• Work closely with admissions to ensure that offers are issued and admissions are approved accurately and timeously.

• Achieve new undergraduate student registration target.
  

Overflow Facility

• End to end management of all Overflow Facility staff members
• Management of all calling metrics and performance management thereof along with quality assurance of all calls made
• Oversee call focus based on key points in the cycle
• Support and collaborate with all campuses when required based on campus capacity constraints
• Weekly and monthly reporting on all key metrics with accompanying insights

• Strategic planning of co-ordination of National and International trips.
• Management of and adherence to annual travel budget.

• Training of new sales staff on presentation and interview script, product knowledge, STASY and all sales processes to ensure they are ready for national sign-off.
• Training and development of Sales Team in order to prevent staff from unnecessarily progressing through Sales Tracking.
• Fostering Team relations and building trust with team.
• More effective communicating to achieve better motivation within Sales Team.
• Ownership of the Sales process, tactical thinking, strategic orientation and capacity planning.
• Data integrity across all reporting platforms to meet the quarterly targeted benchmarks set by National Office.
• Timely submission of sales related reports on a weekly basis.
• Work with Sales Manager to strategize, plan, implement, to record progress and to report on development of The IIE's Varsity College and IIE MSA into new regions. To identify potential areas and set up plans and relationships to lay a foundation for business development in these regions.

• Conduct regular school relationship check-in's to ensure the Sales team are delivering the required level of customer service.
• Regularly monitor Sales teams service delivery to ensure they are adhering to required response turn-around times and conducting themselves professionally in all customer interactions.
• Based on Mystery shopper results where required put corrective actions in place to ensure Sales teams meet the required standards.

• Interpersonal and communications skills
• Problem solving skills
• Best suited to a friendly, tenacious, target driven and organised person who works accurately and is able to handle pressure
• Coaching and mentoring skills
• Time management skills

• Minimum of Advanced Diploma or Bachelors Degree. Postgraduate qualification advantageous
  

Working Hours: 

• Monday to Friday : 08:00 -17:00
• Alternate Saturdays as required.

Salary:

• Competitive salary commensurate with experience. 
  

Benefits:

• Lifelong learning opportunities through LinkedIn Learning subscriptions.
• Staff and family discounts on educational programs within our brand portfolio.
• Incentive bonus structure based on performance and achievement of goals.
• Provident fund contributions, including Death & Funeral Cover, to support your financial well-being and future planning.
• Birthday vouchers to celebrate your special day.
• Competitive annual leave allowance for well-deserved time off and rejuvenation.

Application Response:

• Due to the high volume of CVs received, please note that personal contact with all applicants may not be feasible. Only candidates whose qualifications and skills closely align with the position requirements will be contacted for interviews.

Technical Support:

• Should you experience technical difficulties applying for the position, kindly use the following URL for further assistance: https://hire.simplify.hr/ContactUs

Emeris is an Equal Opportunity Employer. However, preference may be given to previously underrepresented groups in accordance with the South African Employment Equity Act. The company reserves the right to close or place the vacancy on hold at any time, without prior notice.